What Is Solutions?
Solutions is a unique program designed to make your competition irrelevant. It has been developed over the past 26 years through our work with hundreds of agencies who have asked for answers to common problems they faced daily. Solutions provides a unique training experience combining:
Solutions includes five individual modules that addresses every area of agency operations. Your agency will use Solutions to make decisions specific to your individual needs. |
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Getting Started |
Changing Your Culture |
Getting Control |
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It's important to create a baseline to measure and monitor your progress. It's also important to recognize paradigm changes which are needed.
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If your culture is the same as other agencies then you are in direct competition with them. By changing your culture, you offer something totally unique and fresh to your customers and prospect.
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It's critical for your staff to feel in control of their day and their time. Impossible? Not at all. Simple changes can immediately save over 2 hours per day per person.
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Creating A Competitive Edge |
Understanding People |
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What is your unique selling proposition? What truly makes your agency different from all other agencies? You don't just want to stand out, you want to make competition irrelevant.
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Imagine having a secret weapon which compells customers and prospects to want to do business with you and never leave. It's easy once you learn a few simple tools.
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Agency Procedures |
Personal Lines |
Small Commercial |
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Large Commercial |
Benefits |
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Scripts |
Referral Program |
3 Step Program |
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Everyone, even new staff, will be consistent in how they talk to customers and prospects with these proven scripts:
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Everyone knows that referrals are the best kind of business. The problem is how to create a culture for getting them and having an effective system everyone can follow.
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This proven 3 step program will make certain your staff will cultivate the business you already have.
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Sales 101 |
Creating The Right Mindset |
Managing Producers |
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Carrier Issues |
Communication Issues |
Customer Service |
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Disaster Planning |
Human Resources |
Insurance University | ||
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Management & Leadership | Reward & Recognition | Sales & Marketing | ||
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Staff Motivation | The Internet | |||
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